Smartlook

• ✓Session recordings
• ✓Event tracking
• ✓Funnel analysis
• ✓Heatmaps
• ✓Behavior flows
• ✓Crash reports

👍 Best for

• ＋Session recordings
• ＋Event tracking
• ＋Funnel analysis
• ＋Heatmaps
• ＋Behavior flows
• ＋Crash reports

• −Standalone product winding down by September 2027
• −Free plan has specific limitations
• −Historical data not migrated to new platform

Pricing model: Unknownⓘ. No plan details yet.

Smartlook provides session recordings and event-based analytics to understand user behavior, with features like funnels, heatmaps, and crash reports. The standalone product is being phased out in favor of integration into Cisco's Digital Experience Analytics suite.

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1. 1

   Sign up for a Smartlook account

   Visit the Smartlook website and sign up for an account. You can start with their free plan to explore the core features.

2. 2

   Install the tracking code

   Install the Smartlook tracking code snippet on your website or integrate the SDK into your mobile app to start collecting data.

3. 3

   Review your first session recordings

   Navigate to the session recordings section to watch replays of real user interactions on your site or app.

4. 4

   Set up event tracking

   Define key user actions (like button clicks or form submissions) as events to track them quantitatively alongside qualitative recordings.

5. 5

   Create a conversion funnel

   Use the funnel analysis tool to visualize where users drop off in critical conversion paths, such as a checkout process.

6. 6

   Analyze user behavior with heatmaps

   Generate heatmaps to see aggregated click and scroll data, helping you understand which areas of your pages attract the most attention.

Facts on this page are attributed to their source and verification status where available. Primary source: smartlook.com.

Versioned field history and change tracking will appear here as the tool is enriched and updated (Phase 2+).